EXCLUSIVE: Senior managers at Transport for London removed critical comments from an audit of fatigue controls at Tram Operations Limited, documents show.
London’s public transport authority watered down an alarming internal report about faults in the fatigue management of the tram operator involved in the Croydon tragedy that killed seven people and injured 62, according to documents seen by BuzzFeed News.
Eight months on from the Croydon crash in November 2016 that raised urgent questions about whether poor safety practices were putting passengers in danger, senior managers at Transport for London removed critical comments from an audit of fatigue controls at Tram Operations Limited (TOL), the division of FirstGroup that operates the London Tramlink service, after the company complained that it was too negative, the documents show.
TfL undertook the fatigue audit in June 2017 soon after another Tramlink driver was filmed asleep at the controls in rush hour. The review found that TOL’s procedures did not meet industry standards and “requires improvement”, according to a draft report seen by BuzzFeed News that has not been made public until now.
This draft report, circulated to a restricted group of TfL executives on July 7, 2017, also clearly emphasised several “Priority 1” and “Priority 2” safety issues that TOL needed to address — including that it wasn’t training supervisors to recognise signs of extreme tiredness in drivers.
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